Delivery Information

We use Royal Mail to deliver all orders within the United Kingdom, Europe and the Rest of the World.

To help make sure your order is on time, we suggest you use an address you are most likely to be at, this maybe your work address.

UK ORDERS: FREE DELIVERY (Yes, we did say it - FREE!)
We will deliver your order within 5-7 working days. In the event of an item from your order being out of stock we will contact you by email and let you know.

REST OF EUROPE ORDERS: Registered Post £6.50
We will deliver your order within 7-10 working days.  In the event of an item from your order being out of stock we will contact you by email and let you know.

REST OF WORLD:  Registered Post £7.99
We will deliver your order within 10-14 working days. In the event of an item from your order being out of stock we will contact you by email and let you know.

Has my order been shipped?

HairyHaggis will send you an automatic email as soon as your order has been dispatched.  This will be sent to your email address that was entered at point of order.  If your delivery is not within your advised timeframe please contact us directly so that we can track and let you know its status.     

I missed my Delivery? :(

If delivery could not be made, a postal docket will be left explaining what to do next. Your order will be brought to your local sorting office where you can collect within 7 days. If it is not collected within this time period it will be returned to HairyHaggis (PS: it could take up to 15 days until we see it!).  We will drop you an email and let you know.  Please note you will be liable for return shipping costs where we have to resend/redirect a parcel to you.  So, probably best to use the address where you will be.